Submit complete requests
Choose remote interpreting, in-person interpreting or translation and provide languages, date, place, duration, contacts and assignment details.
Your secure workspace
Choose the right portal access
The LSS Portal is being structured around two distinct user journeys. Client accounts will support service requests and organisation records, while interpreter accounts will support professional assignments and interpreter administration.
Each login route is designed for role-based access so clients and interpreters are kept within the correct protected area once live authentication is connected. The public website does not store passwords or confidential portal records.
New client organisations can request portal access through the organisation information form. Existing clients and approved interpreters can use their dedicated login page once LSS has issued and activated their account.
Secure portal access
Login to LSS Portal
Select the account type that applies to you. Client and interpreter access are separated to support clear permissions and secure role-based access.
New portal users
Request organisation access
Portal access is issued only after LSS has verified the organisation and the authorised contact. To make that process clearer and more complete, new organisations can use a dedicated information request form.
The form collects the organisation, authorised-contact, expected language-service and account-administration information LSS needs to review an access request and prepare the appropriate client set-up.
Organisation information request →Submitting the form requests an LSS review. It does not automatically create a portal account.
Contact LSS →PLANNED PORTAL FEATURES · SUBJECT TO ACTIVATION
Track progress
See whether a request is received, being matched, quoted, confirmed, in progress or completed.
Manage authorised contacts
Keep organisation information and approved requesters accurate, subject to agreed permissions.
Exchange protected files
Upload source documents and access completed work through encrypted storage once the secure platform is connected.
Review records
Find previous assignments, confirmations, references and agreed financial documents in one place.
Raise support queries
Request changes, report an issue or ask for help through a traceable client-support route.