Specialist Interpreting and Translation Services
Global+44 207 993 2000info@thelss.com

Language Services and Solutions

Telephone Interpreting Services

Arrange remote spoken-language support for calls, appointments and conversations involving participants in different locations. LSS coordinates telephone interpreting for UK and international clients, subject to language, timing and availability.

When telephone interpreting is useful

Telephone interpreting can support follow-up calls, service enquiries, short appointments and conversations where video or travel would be impractical. Legal practices, care providers, public services, businesses and charities can use it to communicate with people in their preferred language. For lengthy, particularly sensitive or visually complex discussions, we can help you consider whether video or in-person interpreting would be more suitable.

How to arrange a telephone interpreter

Tell us the language and dialect, date, time and time zone, expected duration, subject and number of participants. Explain who will host the call and whether your telephone system supports a conference connection. We confirm availability, arrangements and charges before the assignment is agreed. For urgent requests, contact LSS to check what can be arranged; we will do our best to find suitable support and explain the available options.

Preparing for a clear conversation

Use a quiet space and a reliable connection. Introduce everyone, speak directly to the other participant and pause regularly so the interpreter can convey each contribution. Share relevant terminology or background through the agreed channel before the appointment. Avoid discussing private material where other people can overhear.

Frequently asked questions

Can you arrange an urgent telephone interpreter?

Contact us with the language, dialect and timing. We check availability and confirm whether the request can be supported.

Can participants join from different countries?

Remote arrangements can involve participants in different countries. We agree time zones, call access and any practical constraints before confirming the booking.

Support shaped around your request

We do our best to accommodate each request, whether you need a single call or ongoing telephone interpreting. Our team works with you to identify a suitable language professional, agree practical arrangements and respond to your timing and subject requirements. If the original arrangement is unavailable, we discuss workable alternatives, such as another appointment time or delivery method.

Discuss your language requirements

LSS supports individuals and organisations across the UK and globally, with remote services connecting participants in different locations and on-site interpreting arranged according to your requirements, location and availability. Tell us what you need and we will do our best to accommodate your request.

Contact info@thelss.com or call +44 207 993 2000 to check availability and arrangements.

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